GenService provides third-party
maintenance support services as a "value add" option to the
Genisys product line, by offering a cost effective alternative to
purchasing new. GenService provides an extensive list of support solutions
that are uniquely tailored to the needs of our customers to insure that we
optimize your hardware investment. We offer problem diagnosis and on site
hardware support for products that have reached HP's end-of-supportability
status. Flexible response-time and coverage window options help you
address mature product support needs.
Integrated Support
Program
GenService will develop a
personalized, integrated support program - We recognize that every company
has support needs that are unique. That is why we partner closely with our
customers, to deliver customized, cost effective support for our customers
specific environment.
Values
Better
Service! Better Value!
"Fix
First" management directive
Flexible
service offerings to meet customer needs
Strong
technical team focused on customer service
Industry Leading
Service
Privately
held
Strong
financial base
Flexible and
easy to work with
Strong
technical team of service professionals
Which GenService Support Level is right for you?
With increasingly complex
environments, uptime and availability become even more important.
Understandably, you want the best IT product support available that you
can obtain within your budget. GenService will help you evaluate your
options with a range of Service Plans that can be customized to suit your
individual needs. GenService can help manage cost while providing you with
the service your IT infrastructure requires.
Benefits to your
business
Direct
savings when compared to per-incident repair pricing
