Genisys Support Services

Genisys “value-add” option

Genisys provides third-party maintenance support services as a “value add” option to the Genisys product line, by offering a cost effective alternative to purchasing new. We provide an extensive list of support solutions that are uniquely tailored to the needs of our customers to insure that we optimize your hardware investment. This includes problem diagnosis and on site hardware support for products that have reached HP’s end-of-support status. Flexible response-time and coverage window options help you address mature product support needs.

Integrated Support Program

Genisys will develop a personalized, integrated support program – We recognize that every company has support needs that are unique. That is why we partner closely with our customers, to deliver customized, cost effective support for our customers specific environment.

Which Genisys Support Level is right for you?

With increasingly complex environments, uptime and availability become even more important. Understandably, you want the best IT product support available that you can obtain within your budget. Your account rep will help you evaluate your options with a range of Service Plans that can be customized to suit your individual needs. This can help manage costs while providing you with the service your IT infrastructure requires.